RETURN AND REFUND POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@selosca-fashion.com
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Return Shipping Fee: As the customer, you are responsible for covering all return shipping costs.

You can always contact us for any return question at info@selosca-fashion.com 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

We’re here to help! If you need any assistance or have concerns, don’t hesitate to contact us using the information provided below.

Customer Services Hours:
Monday to Friday: 9:00 AM - 5:00 PM (UTC)

Email: info@selosca-fashion.com
Phone Number: +0610317116
Contact Form: Click Here

Business Information
SELOSCA is operated by CFK Commerce, a company registered in Netherlands.

Company Number: 90383729
VAT Number: NL004811609B78

Address:
Zuidbuurt 75J, 3132 KA, Vlaardingen, Netherlands